In the last blog post, we talked about how managers build good reputations and strong rapports with direct reports. Building trust by consistency in actions and words was one important step. They made investments in the growth and development of employees and created a safe environment for positive and corrective feedback. They continually worked on their own improvement, asking themselves tough questions about their own work style and blind spots.
Here are seven of the most common traits of an effective manager:
- Vision and Mission: Effective managers share a larger vision and mission. They help people see the connection between their day-to-day work and the bigger purpose of the organization.
- Emotional Intelligence: Effective managers have enough self-awareness to provide stability to direct reports. For example, a manager responds with appropriate emotional affect and is able to show empathy with ease.
- Accountability: Effective managers stay on top of projects and follow-up to ensure group success. By doing this, they model accountability and are able to develop their teams.
- Empathy: Effective managers notice when people are struggling and acknowledge it. This can range from sharing an awareness of day-to-day stress levels to responding appropriately to life-threatening illnesses or events in an employee’s personal life..
- Listening: Effective managers are excellent listeners and reflect back their understanding to avoid any miscommunication. They model good behavior for those who take up too much air time or speak without thinking.
- Continuous Learning: Effective managers openly search for new information or understanding. Their quest for knowledge is infectious and sets the tone for a positive environment where learning is ongoing.
- Coaching: Effective managers learn some coaching techniques and give regular feedback. In addition to providing specific feedback, these coaching skills help employees come to their own conclusions by suggesting, rather than dictating.
Managing isn’t for everyone. A promotion to manager may be a step up, but may not be the right one for you. If you’re already a manager, how many of the seven traits do you possess? Where and how can you improve?
The end goal is more satisfying work and discovering that employees want to work for you because of your reputation as a good manager.
The EAP and Work-Life program is standing by to help you to think through difficult situations. Call today for a confidential conversation.