Effective Performance Management Discussions

Performance management is the ongoing process of communication between a manager and an employee. When done well, it aligns with the strategic objectives of an organization. This hands-on workshop builds the skills to identify, frame, and communicate employee performance issues in an open, straight-forward, and constructive way. In this class participants strengthen their ability to address and discuss employee performance issues and learn how to provide honest, quality feedback.

Course Content

The following sample topics can be customized to meet your needs:

  • Addressing overall employee performance
  • Identifying key areas or development and diagnosing performance issues
  • Crafting performance messages
  • Using appropriate language
  • Managing tone, temperament, approach, and motivation
  • Communicating responsibilities effectively

Additional Information
Target Audience: Managers
Delivery Method: Instructor led
Flexible Course Length
Number of Students: 25
Course Deliverables: Self-assessment feedback, management tips and tools, communication plan, personalized action plan