What is an EAP?

An Employee Assistance Program (EAP) is a free benefit offered by an employer to employees and their family members to help with behavioral/mental wellness and work-life issues that may impact work performance, health, and well-being. These services are often delivered by an external vendor and typically include short-term counseling and referral services provided 24/7.   Many EAPs extend services to managers and HR professionals to address challenges in the work place, including employee relations challenges, performance issues, conflict management, and crisis response and support.

KGA, Inc. has provided employee assistance services since 1982 and is New England’s leading EAP firm.