Our care navigation enables us to:

  • Understand each member's unique circumstances.
  • Provide customized solutions.
  • Deliver multiple solutions, all at once.
  • Integrate with other employee benefits offered.

Access Made Easy

Access Made Easy

Digital Care Navigator
Enabling members to digitally assess needs, self-schedule and connect with counselors and other solutions reflecting them and their needs.

Telephonic Access
* 24/7 live answer
* Self-schedule
* KGA counselors call members

Emotional/Mental Health

* In-the-moment support, 24/7
* Sessions with KGA staff counselors
* Access to counselors within your health plan
* Virtual peer support groups addressing a wide range of topics

* Parent / Child
* Eldercare
* Legal & Financial
* Sleep & Nutrition
* Work & Career
* Daily convenience

Work-Life Services

Health Benefits Navigation

We source & refer available specialists from within employees' health benefit  

My Dashboard

Each member has a confidential page providing the names and contact information of the counselors and/or work-life specialists providing them support All referred resources are easily accessible.