More Human. More Resources.
Immediate Access to Licensed Counselors – Employees can easily connect with experienced counselors for immediate support 24/7. We meet people where they are, with support that matches their circumstances and preferences.
Blended Mental Health – KGA provides a blend of mental health solutions to ensure support calibrated to the individual, from sub-clinical to clinical and including self-directed digital resources like our dCBT app, and counseling alternatives such as peer support groups and ADHD therapy.
The Right Counseling Match – Each employee’s unique needs, preferences, and circumstances are taken into consideration for alignment with the most appropriate available counselor. Our KGA Counselors are always available under 3 days.
Innovative Modern Platforms – Employees get help through KGA Mobile (contact app), MindTide™ (self-directed dCBT app), and our fully integrated LifeServices™ platform, which includes a user dashboard, manager tools, KGA LifeReady™ series, KGA Bookshelf™, wellness/mindfulness resources, and more.
Health Plan Navigation – We take the challenge and frustration out of searching for available, in-network medical providers by doing it for employees. We search, vet, and refer people to specialists in their health plan.
Support That Reflects Real Life – Modern life gets complicated and one issue often leads to another. KGA’s real-world services keep up. In fact, 45% of our cases address more than one concern at a time and our average employee engagement rate is 50% (6x greater than conventional EAPs)!
Broad Range of Services – KGA’s comprehensive employee assistance includesBlended Mental Health (with a wide range of counseling modalities and evidence-based therapies, such as CBT), Work-Life, Manager Support, Crisis Response, HR consultations, and more – all overseen by a dedicated Account Management Team.
Comprehensive Integration – KGA services are fully integrated with each other and with third-party solutions and other employee benefits, so employees have access to a wide range of support in one place, without obstacles or delays.
A Whole Person Approach – We treat each employee as a unique, multi-faceted human being. When aligning counseling support, we take gender, race, ethnicity, language, sexual orientation and other employee preferences into account. We also ensure holistic support, integrating KGA mental health, work-life, wellness and other timely services.
Organizational Wellbeing – Our services extend beyond employee counseling to include manager support, leadership training, critical incident response, and other services that help ensure a more effective organization.
These are just some of the fundamentals that set KGA apart. We are also known for our unrivaled experience, extensive reporting and warm, personal touch. Not to mention the exceptional user satisfaction levels that have made us the partner of choice for so many HR leaders.
KGA’s Diversity, Equity and Inclusion Committee, working in collaboration with KGA leadership, encourages and supports the diverse voices of employees, clients and the communities we serve, driving initiatives that recognize and celebrate our differences and commonalities.
“I am so happy with KGA that when I consider changing jobs, it is a big part of my decision to stay at my present company. Thank you for all you do and all the supportI have needed in my many challenging and interesting endeavors!”
Employee
